Flexible and reliable staffing
Ruuby provides reliable in-spa staffing for sickness cover, maternity, peak-season demand and after-hours requests — ensuring your spa team runs without disruption and revenue isn't lost to under-staffing.
SPA COVER · IN ROOM TREATMENTS · CELEBRITY RESIDENCIES
Mobile Beauty & Wellness for Hospitality Partners
Ruuby is the premier platform connecting luxury hotels and spas with an exceptional network of mobile therapists for spa cover, in-room treatments and celebrity residencies. Our mission is to elevate the spa and hospitality experience — providing unparalleled access to top-tier therapists across the United Kingdom, Switzerland, France and the UAE, available within hours.
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How we work with Hospitality PArtners
Three ways to Partner with Ruuby
From covering gaps in your existing spa team to placing world-class talent on-site, Ruuby supports luxury hotels, spas and members' clubs in three ways — in-spa cover, in-room beauty services, and celebrity residencies. Each is delivered by our vetted network of mobile therapists across the United Kingdom, Switzerland, France and the UAE.
In-Spa Cover
Seamless Integration
Reach our concierge team via WhatsApp or email and we'll provide cover that integrates fully with your existing spa operations — therapists, treatments, scheduling and standards.
Quality assurance
Every Ruuby therapist is briefed on your spa's nuances — including treatment menu, product knowledge and spa etiquette — to maintain the consistency and standards your guests expect.
In-Room Spa Services
Expand your guest offering
Ruuby's In-Room Spa service allows hotels without a dedicated spa to drive incremental revenue by adding premium beauty and wellness services to their guest experience — turning suite occupancy into spa revenue.
Enhance the guest experience
Offering In-Room treatments alongside your existing spa allows guests to enjoy luxury beauty and wellness experiences without leaving the comfort of their suite — particularly valued by high-net-worth and VIP guests.
Minimal operational uplift
Ruuby manages the full In-Room treatment process — from therapists and product to treatment beds and linens — so your team can focus on existing operations whilst guests enjoy a five-star spa experience in their room.
Ruuby Celebrity Residencies - World-class talent, on-site.
Ruuby Residencies offer hospitality partners exclusive access to a network of high-profile beauty, hair, makeup, wellness and health talent — many of whom are otherwise impossible to book. From Oprah's sound bath healer to Anna Wintour's makeup artist, our team is uniquely positioned to place industry-defining names on-site at your hotel, spa or members' club.
A Ruuby Residency offers a powerful way to attract the modern wellness traveller, generate press, drive bookings and elevate your guest experience — whether for a weekend takeover, a seasonal residency or a long-term partnership.
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"Ruuby's spa cover service at Claridge's exemplifies efficiency and seamlessness, delivering the highest quality treatments our guests expect. Their professional and attentive approach ensures a flawless experience from booking request to treatment delivery.”
– Claridges Hotel
Frequently asked Questions
Hospitality Partnerships - Good to know.
Ruuby partners with leading five-star hotels, members' clubs and hospitality groups across London, the South of France, Switzerland and the UAE, supporting both standalone properties and multi-property groups. We work with luxury hotels and spas to provide mobile beauty and wellness teams for spa cover, in-room treatments and placement of celebrity beauty residencies.
Yes. Every Ruuby therapist is fully mobile and arrives equipped with everything needed — professional treatment beds, products, linens and tools. For partner properties, we can also work with your own products, equipment and spa brand where preferred, ensuring treatments stay consistent with your existing menu and guest experience. Requirements are agreed as part of partnership setup.
Partnerships are tailored to each property. We offer in-spa cover (sickness, maternity, peak-season and after-hours staffing for your existing spa team), in-room spa (a full mobile beauty and wellness service for hotels with or without a spa), Ruuby Residencies (high-profile beauty and wellness talent placed on-site for residencies and takeovers), and white-label concierge integrations. Most partnerships combine several elements based on the property's needs.
Once a hotel partners with Ruuby, guests book through a direct link to our concierge team set up specifically for your property. Branded booking collateral can be placed in-room and at concierge desks to surface Ruuby seamlessly within your guest experience.
Reach our concierge team via WhatsApp or email and we'll provide cover that integrates fully with your existing spa operations — including therapists briefed on your treatment menu, product knowledge and spa etiquette. We cover sickness, maternity, peak-season demand and after-hours requests, so your spa runs at full capacity and revenue isn't lost to under-staffing.
Ruuby manages the full in-room treatment process end-to-end — from therapists and products to treatment beds, linens and post-treatment turn-down. Your team isn't required to manage delivery, scheduling or kit. The service can run alongside your existing spa or as a standalone wellness offering for properties without one, generating incremental revenue from suite occupancy.
Yes. We regularly coordinate teams of therapists across different rooms, suites and villas simultaneously — supporting group bookings, corporate stays, takeovers and large incoming parties. Our concierge team manages scheduling and logistics so the experience is seamless for guests and hotel staff alike.
Yes. Every Ruuby therapist holds full professional indemnity and public liability insurance. Property-specific certificates of insurance can be provided in advance, and we can align with your group's preferred supplier and documentation requirements.
Yes. Discretion is fundamental to working in five-star hospitality. Ruuby therapists are accustomed to signing hotel and guest NDAs and are bound by strict confidentiality across every booking — particularly important for VIP and high-profile guests, as well as for confidential brand and ownership information.
Email our hospitality team at corporate@ruuby.com or book a call through the buttons above. We'll discuss your property, guest profile, existing spa setup and commercial priorities, and propose a tailored partnership structure — usually within a week of an initial enquiry.
Contact our events team at corporate@ruuby.com or via +44 020 7460 8319. We'll discuss your brief, headcount, timings, treatments required, location and any specific requirements — and provide a tailored proposal within 24 hours.
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